Can I Redeem my e-book now and read it later? KBA-02625-B2D1X Question Can I redeem my e-book now and read it later? Answer Of course you can! Just redeem your e-book now by clicking on the “Redeem your e-book” button and follow the instructions to complete the process. Once that is done, you can come […]
Can I change my order? KBA-02549-R4N2P Question How do I change my order? Answer Unfortunately, once you’ve completed your order, the order cannot be changed. If you need assistance with your order, please call 800-250-5308. Our hours of support are: Monday-Friday 8am to 5pm EST. Additional Information
Changing Shipping Address KBA-02545-F6M0V Question Can I change my shipping address after my order is submitted? Answer Unfortunately, you will not be able to change your shipping address after your order has been submitted. Additional Information
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Gift Wrapping KBA-02547-G9M4L Question Do you offer gift wrapping services? Answer At this time, we do not wrap gifts. Additional Information
How do I return an item purchased from the HarperCollins Leadership Essenstials site? KBA-01877-X3X9P Information We want you to be satisfied with your purchase from HarperCollins Leadership Essentials . If your purchase does not meet your personal needs and expectations, please return it within 30 days for a 100% refund of the purchase price. This […]
Do you ship Internationally? KBA-02443-L8S5T Question Do you ship Internationally? Answer Presently, we ship throughout the United States and U.S. Territories. Additional Information
The jump from employee to new manager is bigger than most people realize. From the most trusted go-to guide for anyone facing new responsibilities as a first-time manager, the excerpt below features why showing genuine concern for your employees is a strength, not a weakness, and a variety of pitfalls to avoid when supervising others.