30
August
The Changing Face of Retail
It’s as important to pay attention to customer preferences that remain constant as it is to pay attention to what does change.
Blog
12
August
The Spiritual Side of Good Leadership
The pandemic revealed, in a stark sort of way, that most organizations today offer only physical and mental challenges and rewards. Without seeing a spiritual or emotional reason to go back into the workplace, many people simply didn’t.
08
July
Designing and Building a Learning Organization
75 percent of companies say their leadership programs are not very effective, and only 11 percent report having a strong succession plan to fill critical leadership roles. So, what gives? What’s broken, and how do we fix it?
18
June
How to Answer “You” Questions in a Job Interview
Companies seek to combat the risk of hiring a bad cultural fit by asking “you” questions. These are direct, probing questions that require you to explain yourself as a person and professional.
10
June
The Seven Habits of Highly Inclusive Managers
As much as a manager’s responsibilities are interconnected, they can also come into conflict with one another. Attempting to balance these responsibilities is a daily practice.
21
May
What to Say When Expectations Aren’t Clear
It’s so easy to get caught up in an argument without realizing that it’s really a lack of clarity. As you see a conflict building, start with Powerful Phrases that help people understand what’s happening.
10
May
Tell the Story to Inspire Engagement
Herein lies one of the biggest opportunities of the modern leader: figure out how to engage, or re-engage, or keep engaged your team . . . and the rest all gets easier. Those organizations with engaged employees enjoy benefits including, but not limited to: improved morale, retained institutional knowledge, improved productivity, improved corporate culture and customer experience, and better employee engagement/satisfaction
26
April
People Pose, Context Changes, Stories Shift… But Numbers Don’t Lie
Only 56 percent of married and cohabitating Americans feel very comfortable talking to their partner about finances. And when we lack healthy communication, our relationship suffers, particularly as it relates to finances.
29
March
When Global Crises and Natural Disasters Affect Your Company and Rock Your World
A crisis can become reality at any time for any of us. What’s your role when disruption creates a “new normal” in the workplace?
20
March
Master the Soft Skills of Coaching
Let’s look at some soft skills that will help us deliver incredible coaching. Here are five characteristics great coaches have in common when it comes to building a trusting relationship.