|How do I return an item purchased from the HarperCollins Leadership Essenstials site?
We want you to be satisfied with your purchase from HarperCollins Leadership Essentials . If your purchase does not meet your personal needs and expectations, please return it within 30 days for a 100% refund of the purchase price. This does not include shipping and handling charges. If your order is received damaged, defective, or not as you requested, please contact us. We will send a replacement or credit your account according to your instructions. Your complete satisfaction is our goal. The address for return shipments is:
HarperCollins Publishing Return Center