21 May

What to Say When Expectations Aren’t Clear

It’s so easy to get caught up in an argument without realizing that it’s really a lack of clarity. As you see a conflict building, start with Powerful Phrases that help people understand what’s happening.

10 May

Tell the Story to Inspire Engagement

Herein lies one of the biggest opportunities of the modern leader: figure out how to engage, or re-engage, or keep engaged your team . . . and the rest all gets easier. Those organizations with engaged employees enjoy benefits including, but not limited to: improved morale, retained institutional knowledge, improved productivity, improved corporate culture and customer experience, and better employee engagement/satisfaction

20 March

Master the Soft Skills of Coaching

Let’s look at some soft skills that will help us deliver incredible coaching. Here are five characteristics great coaches have in common when it comes to building a trusting relationship.

15 February

Staying Human in the Age of Data

In this excerpt, @Rishad Tobaccowala asserts that data alone isn’t enough for effective business decisions; the human element is equally crucial. It’s not about negating data, but about understanding its limits and working towards a more human-centric approach.

02 January

The Best Negotiators Lead with Need

The “lead-with-need” model will turn adversaries trying to outmaneuver one another into colleagues trying to solve a mutual problem together.

21 December

I Hope He Cheats On You

. . . because you need to be with someone else—someone who will nurture and support your dreams! Adapted from Pinky Cole’s I Hope You Fail: Ten Hater Statements Holding You Back from Getting Everything You Want I know you read the title of this chapter and said, “Damn, Pinky!” But follow me; I’m going […]