01 November

Tap into the Wisdom of the Hive

Adapted from The Hive Mind at Work: Harnessing the Power of Group Intelligence to Create Meaningful and Lasting Change by Siobhan McHale Making the Critical Change Decisions When a bee colony becomes overcrowded, those who will populate the new hive fly to a nearby branch. Scout bees leave the staging area to search for promising […]

17 October

Are You a Culturally Intelligent Leader?

Adapted from Leading with Cultural Intelligence, 3rd Edition by David Livermore Leaders with cultural intelligence may not always know all the dos and don’ts of the cultural contexts where they lead; but with CQ, they have a GPS to navigate the complexity of these situations in a way that is both effective and respectful. Leaders […]

26 September

Million Dollar Systems

Adapted from Million Dollar Action by Rachel Rodgers, the workbook for the bestselling book We Should All Be Millionaires. Key Points to Know Even if you feel ashamed, disorganized, and sloppy when it comes to your money, here’s the good news: It is never too late to create systems and get things on track. Yes, […]

30 August

The Changing Face of Retail

It’s as important to pay attention to customer preferences that remain constant as it is to pay attention to what does change.

12 August

The Spiritual Side of Good Leadership

The pandemic revealed, in a stark sort of way, that most organizations today offer only physical and mental challenges and rewards. Without seeing a spiritual or emotional reason to go back into the workplace, many people simply didn’t.

08 July

Designing and Building a Learning Organization

75 percent of companies say their leadership programs are not very effective, and only 11 percent report having a strong succession plan to fill critical leadership roles. So, what gives? What’s broken, and how do we fix it?

10 June

The Seven Habits of Highly Inclusive Managers

As much as a manager’s responsibilities are interconnected, they can also come into conflict with one another. Attempting to balance these responsibilities is a daily practice.

21 May

What to Say When Expectations Aren’t Clear

It’s so easy to get caught up in an argument without realizing that it’s really a lack of clarity. As you see a conflict building, start with Powerful Phrases that help people understand what’s happening.

10 May

Tell the Story to Inspire Engagement

Herein lies one of the biggest opportunities of the modern leader: figure out how to engage, or re-engage, or keep engaged your team . . . and the rest all gets easier. Those organizations with engaged employees enjoy benefits including, but not limited to: improved morale, retained institutional knowledge, improved productivity, improved corporate culture and customer experience, and better employee engagement/satisfaction