06 May

E-Book is not Available in My Country

E-Book is not Available in My Country KBA-02627-G1C2Y Question This program doesn’t seem to work for me.  What do I do if it says it’s not available in my country? Answer This offer is restricted to specific territories and we are really sorry if you were addressed with this offer and you cannot redeem it […]

06 May

Can I Redeem my e-book now and read it later?

Can I Redeem my e-book now and read it later? KBA-02625-B2D1X Question Can I redeem my e-book now and read it later? Answer Of course you can! Just redeem your e-book now by clicking on the “Redeem your e-book” button and follow the instructions to complete the process. Once that is done, you can come […]

24 January

Can I change my order?

Can I change my order? KBA-02549-R4N2P Question How do I change my order? Answer Unfortunately, once you’ve completed your order, the order cannot be changed.  If you need assistance with your order, please call 800-250-5308.   Our hours of support are: Monday-Friday 8am to 5pm EST. Additional Information

24 January

Changing Shipping Address

Changing Shipping Address KBA-02545-F6M0V Question Can I change my shipping address after my order is submitted? Answer Unfortunately, you will not be able to change your shipping address after your order has been submitted.  Additional Information

24 January

Sales Tax

Sales Tax KBA-02546-P9T4M Question Will I be charged Sales Tax? Answer You will be charged sales tax if your city/state tax charges sales tax for this type of product.  If you are Tax Exempt, please contact 1-800-250-5308 for more details on how to set up a Tax Exempt Account.  You may also contact essentialscc@harpercollins.com Additional […]

24 January

Gift Wrapping

Gift Wrapping KBA-02547-G9M4L Question Do you offer gift wrapping services? Answer At this time, we do not wrap gifts. Additional Information

17 January

How do I return an item purchased from the HarperCollins Leadership Essenstials site?

How do I return an item purchased from the HarperCollins Leadership Essenstials site? KBA-01877-X3X9P Information We want you to be satisfied with your purchase from HarperCollins Leadership Essentials . If your purchase does not meet your personal needs and expectations, please return it within 30 days for a 100% refund of the purchase price. This […]

17 January

Do you ship Internationally?

Do you ship Internationally? KBA-02443-L8S5T Question Do you ship Internationally? Answer Presently, we ship throughout the United States and U.S. Territories.  Additional Information