Paperback and audiobook of The First-Time Manager: Leading Through Crisis
Paperback and audiobook of The First-Time Manager: Leading Through Crisis

Guide your team through crisis

The go-to resource for handling everything from a disruption in workflow to managing a hostile workplace.

Leading Through Crisis: Navigating Tough Situations

The First-Time Manager Series

As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere.

Paul Falcone, author of 101 Tough Conversations to Have with Employees and HR and leadership expert will help you master unforeseen challenges in the workplace, including:

  • Individual Crises: Whether issuing disciplinary actions, losing a key member of the team, delivering bad news to your boss, or even being set up for pretaliation, there are steps you can take to overcome these challenges.
  • Departmental or Team Crises: Inheriting a new team can be tough and, even worse, handling internal disputes can cause a serious disruption in workflow and impact a team’s energy.
  • Company Crises: When the company faces challenges, they often pass that stress to managers. As a manager, you must maintain a positive environment and it’s not as difficult as you think.
  • Social and Global Crises: You must master the skills of listening, stress management, and knowing how to navigate your own emotions during any global crisis.

This timely follow-up to the go-to manual for management training, The First-Time Manager, will teach you how to face tough situations you never expected to face.

Photo of Paul Falcone


Paul Falcone


Bestselling author and leadership expert

Leading Through Crisis

Audiobook of The First-Time Manager: Leading Through Crisis

Be for the tough situations management training never warned you about.

Paperback of The First-Time Manager: Leading Through Crisis

The Bestselling Series

For nearly four decades, the trusted The First Time Manager series has brought newcomers up to speed on the nitty-gritty realities of managing people.

Photo of Paul Falcone

Paul Falcone

Paul Falcone is principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in management & leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.