Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

by Mark Goulston, Arthur Morey

On Sale: April 21, 2020

Price: $24.99

Format: Downloadable audio file

Book Summary

What would happen if you could persuade anyone to hear your point of view? Learn how to get through to people so that you can bring about real change and build deeper, more meaningful relationships in work and in life.

About the Book

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.

In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to:

  • make a powerful and positive first impression;
  • listen effectively;
  • make even a total stranger (potential client) feel understood;
  • talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset;
  • and achieve buy-in--the linchpin of all persuasion, negotiation, and sales.

Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.

With this groundbreaking book, you will be able to master the fine but critical art of effective communication.

Product Details

  • ISBN: 9781400223701
  • ISBN 10: 1400223709
  • On Sale: April 21, 2020
  • List Price: $24.99
  • Trim Size: Trim size data not found for this book.
  • Category 1 : BUSINESS & ECONOMICS / Business Communication / General
  • Category 2 : SELF-HELP / Communication & Social Skills
  • Category 3 : BUSINESS & ECONOMICS / Customer Relations
  • Category 4 : BUSINESS & ECONOMICS / Workplace Culture