Trust or Consequences
Build Trust Today or Lose Your Market Tomorrow
On Sale: February 12, 2006
Price: $24.00
Book Summary
Trust or Consequences shows what makes such strategies work, and reveals the eye-opening results of a survey of over 700 business professionals. Al Golin has helped create trust strategies for global business leaders including The Walt Disney Company, Hewlett-Packard, McDonald’s, Toyota, Owens-Corning, and many others.
About the Book
This book shows what makes such strategies work, and reveals the eye-opening results of a survey of over 700 business professionals.
The recent rash of corporate scandals?and the ensuing financial ruin of companies and their stockholders -- proves that even the bluest of blue chip businesses cannot bank on the blind faith of consumers and investors. More than ever, corporations must rebuild, restore, and strengthen bonds of trust.
Al Golin has helped create trust strategies for global business leaders including The Walt Disney Company, Hewlett-Packard, McDonald’s, Toyota, Owens-Corning, and many others. In Trust or Consequences, he reveals how to:
- create an effective trust strategy
- determine the impact of trust issues on stakeholders
- assess trust-building performance and calculate the difficulty of restoring trust
- create a "trust bank" for saving deposits of good will to draw on as needed
This invaluable resource offers tools for identifying trust opportunities, as well as numerous inside accounts of trust-building successes and failures by high-profile organizations and leaders. Filled with provocative ideas about why many companies overlook trust issues, Trust or Consequences brings the subject to center stage -- where it must remain if companies are to regain stakeholder loyalty and competitive advantage.
Product Details
- ISBN: 9780814473887
- ISBN 10: 0814473881
- On Sale: February 12, 2006
- Pages: 224
- List Price: $24.00
- Trim Size: 119.000mm x 182.000mm x 26.000mm
- Category 1 : BUSINESS & ECONOMICS / Decision-Making & Problem Solving
- Category 2 : POLITICAL SCIENCE / Political Economy
- Category 3 : SELF-HELP / Communication & Social Skills
- Category 4 : BUSINESS & ECONOMICS / Management
- Category 5 : BUSINESS & ECONOMICS / Public Relations
- Category 6 : BUSINESS & ECONOMICS / Personal Success
