The Conflict and Communication Activity Book

30 High-Impact Training Exercises for Adult Learners

by Bill Withers, Keami Lewis

On Sale: 06/02/2003

Price: $39.99

Format: Paperback

Book Summary

The Conflict and Communication Activity Book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations.

About the Book

"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the ""My Workshop Starts in Five Minutes"" section to fully developed sessions, this book will be every educator's best friend."

Product Details

  • ISBN: 9780814471678
  • ISBN 10: 0814471676
  • On Sale: 06/02/2003
  • Pages: 256
  • List Price: $39.99
  • Trim Size: 216.000mm x 279.000mm x 19.000mm
  • Category 1 : BUSINESS & ECONOMICS / Management
  • Category 2 : BUSINESS & ECONOMICS / Business Communication / General
  • Category 3 : BUSINESS & ECONOMICS / Training
  • Category 4 : BUSINESS & ECONOMICS / Conflict Resolution & Mediation