The Truth Doesn't Have to Hurt

How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change

by Deb Bright

On Sale: October 8, 2014

Price: $17.95

Format: Paperback

Book Summary

Criticism . . . the powerful but neglected art form you didn’t know you needed to master.

About the Book

Ignoring someone’s weaknesses only turns them into big-time company problems. Always praising and reaffirming a lackluster worker never turns them into the employee of the month. But when handled carefully, criticism--honest, genuine, hard-to-hear criticism--promotes trust and respect, motivates individuals, and serves as a catalyst for change. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results.In The Truth Doesn’t Have to Hurt, executives, managers, team leaders--anyone whose job requires them to temper praise with a dose of reality--will learn how even they can:• Deliver the truth--and have it understood as being helpful• Create an atmosphere of acceptance• Avoid mistakes that sabotage an exchange• Control how they receive and can benefit from criticism themselves--even if it’s presented badlyYes, the truth can hurt . . . today. But not telling the truth will hurt even worse--today, tomorrow, and the next day . . . until someone realizes that well-crafted criticism can reinvigorate and stimulate, putting a turbocharge into both workplaces and careers.

Product Details

  • ISBN: 9780814434819
  • ISBN 10: 0814434819
  • On Sale: October 8, 2014
  • Pages: 256
  • List Price: $17.95
  • Trim Size: 152.000mm x 229.000mm x 19.000mm
  • Category 1 : BUSINESS & ECONOMICS / Business Communication / General
  • Category 2 : SELF-HELP / Communication & Social Skills
  • Category 3 : BUSINESS & ECONOMICS / Decision-Making & Problem Solving
  • Category 4 : BUSINESS & ECONOMICS / Leadership