The Truth Doesn't Have to Hurt
How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change
On Sale: 10/08/2014
Criticism . . . the powerful but neglected art form you didn’t know you needed to master.
About the BookIgnoring someone’s weaknesses only turns them into big-time company problems. Always praising and reaffirming a lackluster worker never turns them into the employee of the month. But when handled carefully, criticism--honest, genuine, hard-to-hear criticism--promotes trust and respect, motivates individuals, and serves as a catalyst for change. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results.In The Truth Doesn’t Have to Hurt, executives, managers, team leaders--anyone whose job requires them to temper praise with a dose of reality--will learn how even they can:• Deliver the truth--and have it understood as being helpful• Create an atmosphere of acceptance• Avoid mistakes that sabotage an exchange• Control how they receive and can benefit from criticism themselves--even if it’s presented badlyYes, the truth can hurt . . . today. But not telling the truth will hurt even worse--today, tomorrow, and the next day . . . until someone realizes that well-crafted criticism can reinvigorate and stimulate, putting a turbocharge into both workplaces and careers.
- ISBN: 9780814434819
- ISBN 10: 0814434819
- On Sale: 10/08/2014
- Pages: 256
- List Price: $17.95
- Trim Size: 152.000mm x 229.000mm x 19.000mm
- Category 1 : BUSINESS & ECONOMICS / Business Communication / General
- Category 2 : SELF-HELP / Communication & Social Skills
- Category 3 : BUSINESS & ECONOMICS / Decision-Making & Problem Solving
- Category 4 : BUSINESS & ECONOMICS / Leadership