Listen Up or Lose Out

How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster

by Robert Bolton, Dorothy Grover Bolton

On Sale: February 22, 2018

Price: $22.99

Book Summary

Are you having trouble communicating? Maybe you should try talking less--and listening more.

About the Book

Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.

Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems.

Bolton teaches you key communication skills by:

  • breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise;
  • focusing on the speaker’s point of view;
  • asking the right questions, in the right order;
  • and learning how to read people’s feelings and reflect them back


Listen Up or Lose Out explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!

Product Details

  • ISBN: 9780814432013
  • ISBN 10: 0814432018
  • On Sale: February 22, 2018
  • Pages: 272
  • List Price: $22.99
  • Trim Size: 152.000mm x 227.000mm x 26.000mm
  • Category 1 : BUSINESS & ECONOMICS / Business Communication / General
  • Category 2 : SELF-HELP / Communication & Social Skills
  • Category 3 : BUSINESS & ECONOMICS / Decision-Making & Problem Solving
  • Category 4 : BUSINESS & ECONOMICS / Skills
  • Category 5 : BUSINESS & ECONOMICS / Leadership
  • Category 6 : BUSINESS & ECONOMICS / Personal Success