Listen Up or Lose Out
How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
On Sale: February 22, 2018
Price: $22.99
Book Summary
Are you having trouble communicating? Maybe you should try talking less--and listening more.
About the Book
Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.
Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems.
Bolton teaches you key communication skills by:
- breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise;
- focusing on the speaker’s point of view;
- asking the right questions, in the right order;
- and learning how to read people’s feelings and reflect them back
Listen Up or Lose Out explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!
Product Details
- ISBN: 9780814432013
- ISBN 10: 0814432018
- On Sale: February 22, 2018
- Pages: 272
- List Price: $22.99
- Trim Size: 152.000mm x 227.000mm x 26.000mm
- Category 1 : BUSINESS & ECONOMICS / Business Communication / General
- Category 2 : SELF-HELP / Communication & Social Skills
- Category 3 : BUSINESS & ECONOMICS / Decision-Making & Problem Solving
- Category 4 : BUSINESS & ECONOMICS / Skills
- Category 5 : BUSINESS & ECONOMICS / Leadership
- Category 6 : BUSINESS & ECONOMICS / Personal Success
