The Diversity Training Activity Book

50 Activities for Promoting Communication and Understanding at Work

by Jonamay Lambert, Selma Myers

On Sale: 08/26/2009

Price: $34.95

Format: Paperback

Book Summary

Amidst communication challenges presented by an increasingly diverse workforce, this timely guide shows all employs how to resolve conflicts--and avoid missteps in the first place--to work better together.

About the Book

With our workforce becoming increasingly diverse, encouraging cultural and gender sensitivity and understanding in the workplace is a top priority for businesses and leaders everywhere. Tested with hundreds of participants to ensure the appropriateness and effectiveness for a variety of diversity training needs, the simple activities in this must-read guide will show employees at all levels how to cope with differences and master new skills for communicating more effectively. The Diversity Training Activity Book teaches readers how to: address work-related frustrations with coworkers of different backgrounds; manage a culturally diverse team; deal with issues of gender in the workplace; and understand differences in dress, appearance, and social customs--and how to be respectful of them. Conflict resolution in the workplace is just as important as ever--but cultural barriers present new challenges to overcoming workplace disagreements. Filled with activities, role-playing exercises, sample icebreakers, and case studies, this invaluable diversity training book will help all employees build a more collaborative, harmonious, open workplace culture.

Product Details

  • ISBN: 9780814415368
  • ISBN 10: 0814415369
  • Imprint: AMACOM
  • On Sale: 08/26/2009
  • Pages: 336
  • List Price: $34.95
  • Publisher: AMACOM
  • Publication Date: 08/26/2009
  • Trim Size: 216.000mm x 279.000mm x 22.000mm
  • Weight: 951.000gr
  • Category 1 : BUSINESS & ECONOMICS / Human Resources & Personnel Management
  • Category 2 : SOCIAL SCIENCE / Discrimination & Race Relations
  • Category 3 : BUSINESS & ECONOMICS / Business Communication / General
  • Category 4 : BUSINESS & ECONOMICS / Conflict Resolution & Mediation